How to leverage CSR strategically to catalyse achievement of SDGs: Anisha Narula of MakeMyTrip
IWD 2025: Aligning CSR with SDGs is an opportunity for businesses to lead with purpose, stand out in the market, and drive long-term success and shape a sustainable future.

In a world dealing with climate change, inequality, and depleting natural resources, businesses are no longer just about profits. They are expected to be drivers of change. The United Nations Sustainable Development Goals (SDGs) provide a global blueprint for sustainability, and aligning Corporate Social Responsibility (CSR) efforts with these goals can turn companies into true agents of impact. But the real question is—how do businesses move beyond surface-level CSR to create genuine, long-term change?
CSR is no longer just about philanthropy—it’s a business imperative. Today’s investors, consumers, and employees expect companies to be accountable for their environmental and social impact. For businesses, aligning with the SDGs isn’t just about compliance; it’s about building a stronger brand, fostering innovation, and ensuring long-term resilience. Companies that integrate sustainability into their operations find themselves more competitive, more trusted, and more prepared for the future.
Every business, regardless of industry, has an opportunity to contribute to the SDGs. The key is identifying relevant SDGs and weaving them into business strategy. A tech company can contribute to SDG 4 (Quality Education) by providing digital learning tools, while a manufacturing firm can support SDG 12 (Responsible Consumption & Production) by adopting sustainable sourcing and waste management practices.
Businesses can also advance SDG 5 (Gender Equality) by ensuring equal pay and leadership opportunities for women or SDG 8 (Decent Work & Economic Growth) by creating ethical work environments and fair wages. Rather than treating CSR as an isolated effort, companies should make it a core part of how they operate—from supply chain choices to employee policies and community engagement.
Several Indian corporations have successfully embedded SDG-driven CSR into their operations. Tata Group is investing in renewable energy and digital literacy programmes. ITC Limited promotes sustainable agriculture and zero-waste practices. Infosys is committed to carbon neutrality by 2030 through sustainability innovations. Hindustan Unilever (HUL) empowers rural women entrepreneurs through Project Shakti. These businesses are proving that CSR, when done right, is not just about doing good—it’s about creating sustainable, profitable growth.
One of the biggest challenges businesses face is quantifying the real impact of their CSR efforts. Without proper measurement, CSR risks becoming a box-ticking exercise rather than a driver of meaningful change. Companies can adopt various monitoring frameworks such as the Social Return on Investment, SDG checker, etc. to standardise reporting. Companies can also look at larger umbrella frameworks like Global Reporting Initiative (GRI) and United Nations Global Compact (UNGC) for insights on performance indicators and trackers. Additionally, AI and blockchain are being leveraged for real-time tracking and verification of many initiatives, making CSR reporting more transparent and credible.
As sustainability takes centre stage, CSR in India is evolving fast. Some major trends shaping the future include stronger government incentives, a rise in impact investing, purpose-driven branding where consumers and employees prioritise responsible companies, and the integration of sustainability directly into business models. More companies will embed sustainability into their revenue-generating activities, making CSR not just an obligation but a growth strategy.
In today’s world, CSR is no longer optional—it’s a necessity. Companies that integrate sustainability into their DNA won’t just help the planet; they will also build resilient, future-proof businesses. Aligning with SDGs is more than just an obligation—it’s an opportunity to lead with purpose, stand out in the market, and drive long-term success. The businesses that act now will be the ones shaping the future. The question is: Is your business ready to step up?